Terms of service

General Terms & Conditions

These terms and conditions outline the rules and regulations for the use of “FatboyTH.com” operated business the company Aldila Co Ltd, a company incorporated in Thailand under the number 0105565166429 hereinafter referred as “the company”.
By accessing this website we assume you accept these terms and conditions in full. Do not continue to use the fatboyTH.com  website if you do not accept all of the terms and conditions stated on this page.

These standard terms and conditions form the entire agreement between Aldila Co Ltd and the Customer regarding the subject matter hereof.  No alteration or variation shall be of any force or effect unless such change is reduced to writing and signed by both parties. All provisions and clauses of this contract are severable from each other. Any provision or clause of this contract which becomes unenforceable due to voidness, invalidity, illegality, unlawfulness or for any other reason whatsoever, shall to the extent that it is so unenforceable, be treated as not forming part of the contract.  The remaining provisions and clauses of this contract shall remain of full force and effect.

Collected Personal Data
Your Personal Data that is collected and Processed under this Privacy Notice, regardless of whether such Personal Data was directly provided by you to FatboyTH or automatically collected from you by FatboyTH, or was provided to FatboyTH by other sources or third parties, includes the following:
Personal information, such as first name, last name, gender, date of birth, identification number, passport number, photograph, occupation and signature, etc.
Contact information, such as type of residence, address, mailing address, delivery address, telephone number, fax number, e-mail, and user IDs and accounts for various applications for communications or other social media (e.g., Facebook, Line and Instagram) etc.
Customer business information, such as name and address of the company you are affiliated with, and position, etc.
Information concerning transaction, such as transaction data, photos of installation place, schedule of works, drawing, customer code, purchase amount, bank account details, Personal Data which appears in the invoice, tax invoice and receipt, and details of complaints concerning products and services (e.g., date of order, type of product, relevant branch and the problem that is found), etc.
Technical information, such as log file, IP Address, browser type, browser version, the pages of our service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data, and information that FatboyTH collects through the use of Cookies or other similar technologies, etc.

Cookies
This Cookie Policy explains what cookies are and how we use them, the types of cookies we use i.e, the information we collect using cookies and how that information is used, and how to control the cookie preferences. For further information on how we use, store, and keep your personal data secure, see our Privacy Policy.
You can at any time change or withdraw your consent from the Cookie Declaration on our website
Learn more about who we are, how you can contact us, and how we process personal data in our Privacy Policy.
Your consent applies to the following domains: fatboyth.com
Your current state: No consent given. Manage your consent.
COPYRIGHT POLICY
All FatboyTH collections have been exclusively designed by Fatboy original Netherland.
All copyrights are owned by Fatboy Limited. Registered designs applied for.
All products carry the Fatboy label and our trademark is protected by law. Infringements of our copyright by any party will be vigorously pursued.
Fatboy or the company reserves the right to alter or amend the descriptions and specifications on this website in the light of technical developments and availability of materials. The whole of this website and all its content are protected by copyright and other industrial property rights.
Copyright © Fatboy Limited. All rights reserved.
The components of this website and the website itself are protected by copyright, trademark and/or other industrial property rights and are the property of Fatboy Limited or the company. The components include, photographs, images, text, video clips, drawings, logos, trademarks, their layout, and other components on this website. The components of this website exclusively serve the purposes of information and advertising. On downloading or reproducing content, you will obtain no rights, proprietary rights or shares in the content. It is prohibited to create, sell, or participate in the sale of works derived from the content of the website. The use of components from this website, including their reproduction, alteration, distribution or public reproduction, requires the explicit written approval of Fatboy Limited. All information shall be carefully examined. However, we cannot provide any legal guarantee of accuracy. We provide no guarantee whatsoever for the validity, accuracy, completeness or quality of the information provided on the product range or business area. With regards to external links, we assume no responsibility for the accuracy of the offers on these pages. With regards to content, especially third-party content identified by its sources: All text, images and graphics are subject to copyright and intellectual property laws. The entire content is for personal use only. All instances of further commercial use are prohibited without the agreement of the copyright holder, especially storage in data banks, publication, reproduction and all forms of commercial use, as well as disclosure to third parties – even in partial or edited form. Brand names and/or trademarks are used in compliance with the rights of the respective copyright holder.

Limitation of Liability
Under no circumstances shall FatboyTH, the company, or its affiliates, subsidiaries, parent or related companies be liable for any damages whatsoever (including, but not limited to direct, incidental, consequential, indirect or punitive damages), harm, or injury that relate to, arise out of, or result from the use of, or access to, or the inability to use, any of the materials of this site, or are caused by any failure of performance, error, omission, interruption, defect, delay in operational transmission, computer virus or line failure. The material on this site could include technical inaccuracies or typographical errors. The materials on this site are provided "as is" and without warranties of any kind, express or implied. To the fullest extent permissible by applicable laws, CC disclaims liability for negligence and disclaims all representations and warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. CC does not warrant that the functions contained in the site will be uninterrupted or error-free, that the contents will be correct, accurate or reliable, or that this site or the server that makes it available are free of viruses or other harmful components. You (and not CC) assume the entire cost of all necessary servicing, repair or correction.

Conditions of Payment
The purchase price of the Products shall be paid to Aldila Co Ltd in full upon presentation of the relevant tax invoice.  Goods remain the property of the Company until paid in full.

Payments made by transfer require a 48 hour period in order for the funds to clear and to allocate them to the relevant order/s.

Goods will only be released for collection or delivery once the receipt of funds has been confirmed.

If the Customer fails to make any payment on due date, all amounts owing by the Customer, whether or not the date for payment has arrived, will immediately become due and payable by the Customer. In such a case, the Customer shall also immediately forfeit all discounts of whatsoever nature that may have been granted to it by Aldila Co Ltd

Conditions of Collection
Collection of the goods will only take place from the delivery address to which they were delivered and will be subject to the following conditions:
- You agree to provide as much detail as possible of relevant features of the delivery address on which floor the items are to be collected from to help our representative prepare for the collection.
- You agree to provide as much detail as possible of relevant features of the delivery address the items are to be collected from.
- It is your responsibility to check measurements to ensure your goods will fit in the intended areas. The company is not responsible for goods that have not been measured and subsequently do not fit where intended.
- Delivery times quoted by us are approximate only and we are not responsible for any delays.
- Cancellation or rescheduling of delivery by you within two business days of the booked delivery date will incur additional charges.


RETURNS /REFUND
Returns are available for damage, defect, or deviation. Any issues with the product have to be reported within 24 hours of receipt of products, with supporting pictures and video, to support@fatboyth.com or Line Official @fatboythailand If 24 hours have gone by since delivery, unfortunately, we can’t offer you a refund or exchange.

In case of any damage, or defect, our liability is limited to the cost of items paid by the customer.

Refunds are processed Online. Generally processed within 15 days of approved refund.

The order where the delivery of goods is pending for any reason arising out from the customer’s end will be treated and fulfilled and will not be eligible for any form of returns or replacement.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of conditions are exempt from being returned. Such as wear & tear of normal use.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer until asked to do so by the seller.

Refunds (if applicable)
Once your report/email is received and inspected, we will send you an email to notify you that we have received your problem notification. We will also notify you of the approval or rejection of your refund. Refunds are not applicable where repairs are exercisable or advised.

Exchange
It is FREE to exchange the products if items are defective or damaged within 7 days. You can simply drop us an email to request for exchange.
If you have confirmed to request any exchange, return, or refund, please drop us an email at support@fatboyth.com Once we have received your email, we will reply within 3 working days


Accuracy Of Billing and Account Information
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order.
These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, We may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, Complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card number and expiration date, so that we can complete your transactions and contact you as needed.